Resolved -
The ISP fixed the line. We'll keep monitoring the connectivity.
Jul 8, 16:04 UTC
Update -
We're contacting our ScriberCloud customers to manage an out-of-band solution to keep the service going despite the disruption.
Jul 8, 13:26 UTC
Identified -
All the local FTTH lines went down, including the backup line. The ISP has confirmed that the issue will by fixed by 11/07/2026.
Jul 8, 13:24 UTC
Update -
We're confirming that the FTTH line went down.
Jul 8, 13:23 UTC
Investigating -
We are currently investigating this issue.
Jul 8, 13:22 UTC